Townsville Oral Health Services are seeking an experienced and client focused Administration Officer to join their services, at both Kirwan Health Campus and North Ward Health Campus.
There is both a permanent full-time and part-time position (56 hours per fortnight) available.
The Administration Officer position provides a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude towards patients and colleagues.
About the role
This position provides an efficient appointment booking service for all patients and provide efficient utilisation of booking time available for clinicians. The position is responsible for supporting patient access to Oral Health's Standard Range of Services in in accordance with the Oral Health Services Waiting List Guideline and Eligibility Guideline.
The role provides a range of frontline and frontline support activities to support the Townsville Oral Health Service to deliver Service Agreement Key Performance Indicators.
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Competitive salary and advantages:
We offer attractive remuneration packages and generous leave entitlements ( https://www.careers.health.qld.gov.au/working-for-us/leave ).
- Salary range: $2950.00 to $3280.70 p.f. (full-time) and $38.81-$43.16 p.h. (part-time) (AO3)
- 4 weeks annual leave (pro rata for part-time) with 17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing ( https://www.careers.health.qld.gov.au/working-for-us/salary-and-benefits/salary-packaging ) options may be available
Requirements:
- This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis
- Whilst not mandatory, previous experience in an administration role is highly desirable, particularly where high-level customer service was required to support patients.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; please contact: Tamara Young on (07) 4433 9***
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV658641 ( https://smartjobs.qld.gov.au/jobs/QLD-TV658641 )
Applications close: Monday, 22 September 2025
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
📌 Administration Officer (Townsville Oral Health Services), Queensland Health
🏢 Queensland Health
📍 Townsville