We are seeking a skilled IT professional to join our team as an IT Service Desk Officer. As a crucial member of our high-performing IT team, you will play a vital role in delivering commercial and practical IT solutions to our internal clients. About the Role You will engage and collaborate with various internal and external stakeholders to deliver a successful and professional service outcome. Your primary responsibility will be to provide timely delivery of technical and application service and support resolution to staff, in line with the agreed service level commitment. * Liaise with software vendors to provide end user support across line of business applications * Support and management of: