ACRWORLD are exciting to be representing a well-established, small refrigeration business, we are seeking a reliable and detail-driven Office Accounts & Service Coordinator to join a close-knit team that prides itself on professionalism, customer service, and quality workmanship. This role is ideal for someone who enjoys variety in their day, has a knack for keeping things organised, and can confidently manage both administrative and customer-facing responsibilities. This role is 3 days a week, Tuesday Wednesday and Thursday, so someone who is looking for more flexibility will be ideal for the role! In this multi-faceted role, you'll be the operational backbone of the office, balancing tasks across accounts, service coordination, and administrative support. Your responsibilities will include: Reconciling credit card and toll transactions Chasing missing receipts and reconciling supplier accounts Following up with customers on outstanding invoices and overdue accounts Supporting the Office Manager with day-to-day accounts tasks Managing purchase orders for the Service & Maintenance Department Preparing and filing maintenance reports and related documentation Handling incoming calls and scheduling service jobs Coordinating job bookings with customers and confirming appointments Accurately entering job details into Aroflo Uploading and managing compliance and certification documents Tracking employee licences, certifications, and renewals Maintaining service and maintenance documentation Updating supplier price lists and tracking product warranties Processing technician timesheets for payroll Assisting with basic debt collection activities Updating the company website with product listings, pricing, and descriptions Systems You'll Use Aroflo MYOB Microsoft Office (Outlook, Excel, Word) The business is looking for someone who brings: Prior experience in a similar admin/accounts coordination role and service administration Excellent attention to detail and the ability to multi-task effectively A confident, friendly phone manner and a customer-first mindset Familiarity with job management or accounting systems (Aroflo, MYOB preferred but not essential) A proactive attitude and willingness to step in and support where needed This is a fantastic opportunity to join a stable, growing business where your contributions are noticed and valued. You'll be part of a team that works hard, supports each other, and takes pride in delivering high-quality service across Sydney and surrounds. If you're organised, dependable, and looking for a long-term opportunity in a supportive environment, Natalie Kotzias would love to speak with you.