. Lead with Purpose. Create Community. Inspire Change. Your leadership can turn an Op Shop into a hub of hope and connection. Anglicare is seeking a passionate Shop Manager to lead our vibrant Surry Hills Op Shop. In this full-time leadership role, you will oversee day-to-day operations while creating a welcoming, inclusive space for customers, volunteers, and the local community. By driving sales, nurturing relationships and championing sustainability, you will help deliver Anglicare’s mission of strengthening communities and enriching lives. The Opportunit y for you • Full-time role in a buzzy Surry Hills location, a short walk from Central Station • Rostered hours Monday – Saturday with flexibility available • Lead and inspire a small team of casual staff and volunteers Why Anglicare? We provide meaningful opportunities and choice - for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you'll get the stability and opportunities that come with a well-established organisation. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds and be supported to deepen your expertise and shape a rewarding career. Enjoy: Salary packaging to increase your take-home pay Additional tax-free options for meals, entertainment and accommodation Ongoing training and leadership pathways Discounts across 400 retailers Employee Assistance Program and Fitness Passport (800 gyms for your household) Key Responsibilities • Lead, mentor and support volunteers and employees • Achieve and exceed sales targets and KPIs • Build strong relationships with local communities and stakeholders • Ensure compliance, safety and high service standards What you'll bring You are a confident, experienced retail leader who inspires high performance and models excellence in customer service. You bring strong organisational skills, outstanding communication, and a passion for community engagement. You also share our organisational values of integrity, justice, compassion, and excellence. You will also need: Proven experience in retail management Strong stakeholder engagement and relationship-building skills Excellent interpersonal and communication abilities A proactive approach to developing community connections Experience in event organisation and vendor liaison Ability to handle challenging situations with professionalism intermediate Microsoft Office skills Are you ready for a career, that means more? Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. Disclaimer: We do not accept unsolicited agen cy resumes and are not responsible for any fees related to unsolicited resumes. Application Close Date: April 09, 2026