About this role:
We are seeking a professional and courteous Call Centre Coordinator to provide excellent service to staff and clients. The successful applicant will operate switchboard equipment, respond to incoming calls, and perform general administrative duties.
* Key responsibilities include:
o Efficiently operating switchboard equipment by responding professionally to all incoming calls
o Transferring or redirecting callers correctly and in a timely manner
o Performing general administrative duties to contribute to daily operations
o Communicating with departments to maintain accurate records
o Providing support for pager unit allocation and fault repair
What We Offer:
This is an opportunity to work in a value-driven organisation that promotes a healthy work-life balance, offers flexible working arrangements, and provides competitive salary rates with annual incremental increases.
Health Equity:
We are committed to health equity and expect all staff to contribute to eliminating racial discrimination and institutional racism, supporting increased access to healthcare, and recognising the importance of working with Aboriginal and Torres Strait Islander peoples, communities, and organisations.