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Customer & operations representative (casual)

Sunshine Coast
Temporary
Avis Budget Group
Posted: 15 April
Offer description

Career Snapshot

Maroochydore Airport, QLD

$33.38ph + Loadings + Bonuses

Supportive, Friendly, and Inclusive Culture

Entry‐Level Opportunity with Full Training Provided

Global Company with Career Growth Potential

About The Role

In this role you will be the face of our brand! You'll interact with our customers at the rental counter, complete rental bookings, and respond to general customer inquiries.

What You'll Do

* Establish customer car‐rental needs by actively listening
* Review ABG's various add‐ons and services to determine what may best suit the customer
* Communicate rental procedures and guidelines effectively
* Complete rental bookings in a timely, efficient and accurate manner
* Answer customer questions and inquiries
* Prepare the interior and exterior of vehicles which includes cleaning, washing and vacuuming
* Refuel gas tanks, check fluid levels, tire conditions, pressure and tread depth
* Assess vehicle for potential new damage and report it as per ABG's vehicle‐damage procedure

What We're Looking For

* A full and valid Australian driver's licence
* Availability to work a rotating roster (including weekends, evenings, and public holidays)
* Experience in customer service, retail, hospitality, or sales is a plus
* Ability to work in a fast‐paced environment while delivering exceptional service
* Comfortable using computer systems to manage bookings and rental information
* Strong attention to detail and ability to follow procedures

Perks & Benefits

* $33.38ph + Loadings + Bonuses
* Wellbeing program including life insurance, discounted health cover and superannuation options
* Access to discounts on retail, fitness, cinema and more
* Employee discounts on car rentals across Avis Budget Group
* 24/7 Mental Health Support via Employee Assistance Program (EAP)
* Comprehensive training to help you succeed and grow

Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. We are a global leader in mobility solutions committed to diversity, equity and inclusion. We value each employee's talent, skills and personality in helping us provide innovative, customer‐focused solutions.

We welcome applicants of all backgrounds and encourage the application of everyone who is passionate about delivering excellent service and driving the future of transportation.

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