As a Retail Store Operations Supervisor, you will play a pivotal role in driving store success by overseeing daily operations and supporting your team to deliver exceptional customer experiences.
About the Role
* You will work closely with Store Managers to lead the team and manage operations effectively, ensuring a seamless customer journey.
* Your key responsibility will be to coach and develop team members, fostering a positive work environment and prioritizing safety.
Key Responsibilities
* Work collaboratively with Store Managers to drive store performance and achieve business objectives.
* Provide coaching and development opportunities to team members, promoting a culture of excellence and teamwork.
* Maintain a safe and healthy work environment, adhering to company policies and procedures.
* Collaborate with colleagues to resolve customer complaints and concerns, ensuring a high level of customer satisfaction.
Requirements
* Previous supervisory experience is preferred but not essential.
* Retail or trade experience in sales, wholesale, or workshop operations is necessary.
* Mechanical or automotive parts knowledge is an advantage.
* Flexibility and a valid driver's license are required.