Ward clerk (administration officer lvl 2) - perm ft (bankstown)

Overview

Position: Administration Officer Level 2 (Ward Clerk). Employment type: permanent full time, 38 hours per week. Location: Bankstown Hospital. Remuneration: $61,879.91 - $63,932.61 per annum.

The Ward Clerk provides administrative support to inpatient departments, handling enquiries, maintaining clinical records, and supporting the delivery of safe, high-quality patient care. They contribute to a positive, efficient work environment, uphold privacy and confidentiality standards, and support continuous improvement in patient services.

Responsibilities

• Provide front‐line administrative and support services to inpatient departments.
• Handle enquiries and maintain clinical records.
• Assist in the delivery of safe, high‐quality patient care.
• Uphold privacy and confidentiality standards.
• Support continuous improvement in patient services.

Qualifications

• Proven ability to successfully interact with people from culturally and linguistically diverse (CALD) communities.
• Excellent conflict resolution skills applied to a customer service environment.
• Highly developed ability to plan, prioritise and organise work activities to achieve outcomes within deadlines.
• Demonstrated attention to detail with a very high level of accuracy when working with a range of computer systems and processes.
• Proven ability to work independently and as a team member to achieve quality service outcomes.
• Ability to be flexible and adaptable to changing priorities and processes.

Legal Requirement

To be eligible for permanent appointment to a position in NSW Health, you must have Australian citizenship or permanent Australian residency.

South Western Sydney Local Health District is an equal opportunity employer supporting diversity and inclusion.

Benefits

• Salary packaging available through Smart Salary.
• Discounted gym membership and corporate wellbeing programs, including Fitness Passport.