Sales Coordinator – Events & Conferences
* Full-time
Full Time | Crown Melbourne
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change— for the better. Here, you’ll be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.
The role
We are looking for a motivated and capable Sales Coordinator to support our fast-paced Event & Conferences Sales team. This is a fantastic opportunity for someone eager to begin or advance their career in the sales and events industry!
As a Sales Coordinator, you will provide essential administrative and customer service support to the Events & Conferences and Hotels Sales team. Acting as the first point of contact for potential clients, you will collaborate closely with both clients and internal stakeholders. Your role will involve delivering the highest level of customer service, maintaining strong relationships across the business, and assisting our sales managers wherever required. With a strong focus on administrative tasks, you will also have the opportunity to work closely with Sales Managers and Executives within their portfolios, ensuring seamless coordination and support.
In this role, you’ll provide joyful experiences through your genuine care for guests. As well as:
* Act as the first point of contact for all incoming calls from potential clients and internal teams, prioritising requests and directing enquiries accordingly
* Deliver customer service excellence to both the sales team and their clients
* Provide strong administrative support to the Sales team including booking meetings/site inspections, drafting proposals, and contracts
* Maintain accurate records using our systems and assist the Sales team with building the event framework
* Collaborate with other departments, delivering joyful experiences and maintaining strong relationships across the business
About you
You'll bring the following
* Experience in an administrative role with a passion to build a long-term career within sales
* Excellent communication, organisational skills, and strong attention to detail
* A passion for delivering exceptional customer service and the ability to build rapport with clients and team members
* Ability to thrive under pressure in a fast-paced environment, think independently, and problem-solve
What we offer you
* Career progression and training opportunities
* Free staff meals and discounts across restaurants & hotels
Applications Close: Friday 16th May
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities, visit Crown Resorts Careers.
Our Crown Community celebrates diversity and embraces uniqueness. We welcome the creativity, insights, and experiences from people of different races, ages, religions, cultural backgrounds, genders, people with disabilities, people who identify as LGBTIQ+, and Indigenous peoples.
#J-18808-Ljbffr