Job Summary
We are seeking a seasoned professional to lead our customer success initiatives.
* Candidates should have at least 10 years of experience in client-facing roles, with expertise in managing virtual teams and overseeing program deliveries.
Key Responsibilities:
* Liaise with senior stakeholders to ensure seamless delivery of services and solutions that meet customers' evolving needs.
* Possess industry depth in Field Service Management or related industries, with the ability to navigate complex business landscapes and identify opportunities for growth.
* Foster strong relationships with customers through active listening, excellent communication skills, and a passion for delivering exceptional service experiences.