About this Role
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* Lead and support a team of service technicians, including workload management and performance monitoring.
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* Coordinate daily operations to ensure smooth day-to-day delivery and timely service response.
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* Provide customer service, serving as a key point of contact for service issues and resolving complaints.
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* Identify opportunities to enhance efficiency, communication, and job turnaround through process improvements.
The ideal candidate will have proven experience in service management or supervisory roles within a technical environment.
They must be highly organized, able to manage multiple tasks simultaneously, and excel at building relationships and delivering exceptional service.
Additional skills include effective communication, strong problem-solving abilities, and the capacity to work well under pressure.
This is an excellent opportunity for professionals looking to advance their careers in service management.