My client is looking to engage a hands-on ICT Infrastructure Team Lead to manage and mentor their ICT Infrastructure team. You will be responsible for the strategic direction and operational stability of our core systems, focusing on
Microsoft 365
, modern endpoint management with
Intune
and
SCCM
, and our
Windows Server ****+
environment as well as ad-hoc project work. This role requires a strong blend of technical expertise and leadership skills, underpinned by
ITIL
best practices.
Key Responsibilities
Team Leadership:
Lead, mentor, and develop the infrastructure support team, managing workloads, setting priorities, and acting as the primary escalation point.
Modern Workplace Management:
Oversee the administration and optimization of our
Office 365
tenant (Exchange Online, SharePoint, Teams, etc.).
Endpoint Management:
Drive our endpoint strategy, managing
Windows 11
devices through co-management using
Microsoft Intune
(Autopilot, Conditional Access) and
SCCM
(OSD, patching, application deployment).
Server Infrastructure:
Manage and maintain our on-premise and cloud server environment, specializing in
Windows Server *********
(Active Directory, DNS, DHCP, GPO, Virtualization).
Service Management:
Implement and uphold
ITIL
principles for incident, problem, and change management to ensure high-quality service delivery.
Strategy & Projects:
Contribute to infrastructure strategy, roadmap planning, and lead technical projects for system upgrades, migrations, and improvements.
Key Requirements
Proven experience in an ICT Infrastructure Team Lead role.
Expert-level knowledge of
Office 365
administration and security.
Deep technical expertise in endpoint management using both
Microsoft Intune
and
SCCM
.
Strong experience deploying and managing
Windows 11
in an enterprise setting.
Extensive hands-on skills with
Windows Server *********
, Active Directory, and related services.
ITIL Foundation
(or higher) certification and practical experience in an ITIL-based environment.
Excellent problem-solving, communication, and mentoring skills.
Bonus Points For
Microsoft Azure (Entra ID, IaaS, Networking) certifications.
Advanced PowerShell scripting.
Experience with network infrastructure (firewalls, switching).
Are you an ICT Infrastructure Team Lead with a proven track record successfully managin ICT Infrasture Teams looking for your next career move? This is a fantastic opportunity to join a Government Department and establish that meaningful career you've been looking for.
Please click to apply or directly via email to (emailprotected)
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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