Monday to Friday Role
- Must have a strong customer service background and love face to face contact
- Busy, diverse days | Working onsite an exquisite development
The company designs, develop and manages first class developments across QLD with a strong commitment to creating high quality living and life changing experience at each development.
They are looking for a polished customer service professional, highly organised and efficient, to work as part of a dynamic and client-oriented team to deliver comprehensive facilities and offer an exceptional experience to the residence and guests
**THE ROLE**
- Assist in managing relationships with Residents
- Coordinating day to day needs on behalf of residents and their guests including facilitating parcel delivery, arranging courier and dry-cleaning services and booking transport
- Front desk duties including greeting clients and assisting all stakeholders with enquiries
- Engagement with local suppliers to create partnerships for residents services in the building
- Coordination of bookings in common areas for residents
- Collaborate with the Property Management team to deliver efficient outcomes
- Providing an exceptional, above and beyond service to all within the onsite community
- General administrative tasks to ensure the office runs smoothly
- Develop and implement systems to support the concierge service
- Manage the set up and initiation of the concierge service
- Prepare and maintain reports
**ABOUT YOU**
- Exceptional communication & relationship building skills
- Strong administrative skills and experience
- Strong time & organisation management with high attention to detail
- Natural problem solver with an innate sense of initiative
- Self-motivated and capable of working autonomously
- Natural communicator and love face to face contact
- Sophisticated verbal and written communication skills
**HOW TO APPLY**:
**Please submit your resume by hitting APPLY or contact us directly**:
**Drue Burbery**
**0437 938 229**
**_strict confidence_