JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Position PurposeThe purpose of this role is to deliver Administration & Logistic support in the mailroom and enhancing face to face employee experience working with the Workplace Lead managing all aspect of the bookings and events and visitors.Duties & responsibilitiesDelivery of key on- site administration services for all major IAG officesBuild strong relationships with all stakeholders, respond to feedback, assist in the co-ordination and delivery of day to day running of office premisesSetting up meeting rooms for events, including arranging furniture, setting up audiovisual equipment, and preparing materials.Ensure safe, clean and organised office, lobby and conference roomsDelivery of a high-quality service including mail receipt, identification, processing and distributionDrive digital influence within all departments, providing the option of scanning all incoming mail/cheques to a digital mailbox and maximising the digital distribution of the maximum types of correspondence.Secure destruction of scanned correspondence and storage in the manner required by record management regulations.Organize and schedule courier services for outgoing mail and packagesRedirect PO box correspondence to the appropriate centresHandle legal documents with care, ensuring proper filing and routingTrack and investigate lost items in transit, coordinating with carriers as neededSupport other functions as appropriate (IE backfill of roles, systems support, invoicing etc)Perform physical tasks that may include lifting objects up to 15kg, such as moving boxes, equipment, or furniture as required.Adhere to safety guidelines and protocols when handling and moving objects to ensure personal safety and prevent damage to property.Site inspectionsWork close to the site FM by reporting any facilities repairs,Manage contractors coming on site to do work for the FM.Provide customer experience by making sure equipment is functioning and able to do simple hi level trouble shooting.Support team with reports and VIP business meetings calendarSupport Operation excellence Manager with SOP updates and improve process and procedures.Manage Corrigo Work ordersSupport parking enquires.Key skillsWell-developed interpersonal skills and ability to manage relationships with key stakeholders, including managing expectations (essential)Well-developed time management and project management skills, ability to meet deadlines and coordinate others to meet key milestones (essential)Previous experience in a corporate environmentStrong Customer Service focusStrong PC literacy and proven ability to manage daily activities using various systems, including the internet and email functions Intermediate/Advance Word, Excel, PowerPoint skillsMail function experienceEvidence of problem-solving skills – capacity to deal with ambiguity and solve complex problems effectivelyStrong communicator – Good presentation skills and possesses strong verbal & written communication skills, also an active listenerPassion for quality – has an eye for detail to make sure the best delivery of servicesundefinedundefinedIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.#J-18808-Ljbffr