Practice Manager - East Melbourne, VIC
Permanent/Full Time
The Role
Fantastic opportunity for an experienced Practice Manager able to facilitate change, can delegate and develop initiatives for this busy physiotherapy clinic in East Melbourne. Responsible for managing, directing and providing hands on assistance to the busy reception and clinic as a whole.
If you are looking for a new challenge and are passionate about health and wellbeing, we would love to hear from you.
**Responsibilities**:
Managing the front reception desk Drive productivity and efficiency within the clinic Planning and monitoring staff rosters, overtime and leave Liaising with Physiotherapists to facilitate practice environment Managing the complaints process Risk assessments and identified hazards to implement corrective action Reporting and forecasting Lead customer service excellence within the team
Background/Qualifications
Experience in Practice Management or similar At least 2 years working within the medical environment Formal qualifications in health administration or Practice Management Strong customer service and communication skills The ability to motivate and lead a strong team Exceptional time management skills Experience with practice management software highly desirable Proficient in IT software systems Solid understanding of health and safety policies and procedures Experience with Medicare, private billings and debt collection
This is a great opportunity for any Practice Manager that enjoys leading a team and supporting doctors and staff to enable excellent customer service.
- Busy Physiotherapy Clinic
- Great Team
- Good Location