We are a global leader in providing energy solutions that help businesses grow and communities thrive.
Our team works together to make a difference to our customers, local communities, and the world for a sustainable future.
* We seek an experienced IT Support Engineer to join our Australia Pacific team in designing, implementing, and maintaining site technology networks to support our energy operations in dynamic and remote environments.
* The role involves collaborating with stakeholders to deliver innovative solutions that meet our business needs.
Why Choose Us?
* Purpose-Driven Work: Be part of a team delivering essential services to critical sectors and communities.
* Career Growth: Gain exposure to advanced technologies and site-based engineering practices.
* Inclusive Culture: Join a collaborative, diverse team committed to safety, learning and continuous improvement.
* A Competitive Package: Enjoy a strong salary, benefits, and opportunities for training and development.
Key Responsibilities:
* Design new technology networks for sites across AusPac in line with company standards and cybersecurity protocols.
* Collaborate with cross-functional teams to deploy and commission new technology infrastructure, including travel to site as needed.
* Maintain and administer technology networks – manage patches, firmware, system updates, and daily configurations.
* Perform and verify network backups, and support disaster recovery operations.
* Troubleshoot hardware, software, and operating system issues, and assist with hardware replacements.
* Monitor and optimize network performance, including LAN, WAN, VPNs, VLANs, and firewalls.
* Maintain accurate network documentation – including diagrams and site-specific configuration records.
* Audit site networks for compliance, identity management, and operational integrity.
* Provide insights to management on operational risks and network-related threats impacting performance.
You'll have the following skills and experience:
* Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent practical experience.
* Proven experience with SCADA technologies and technology network infrastructure.
* Strong knowledge of LAN/WAN systems, routing, VPNs, VLANs, and firewalls.
* Familiarity with technology cybersecurity practices and backup/disaster recovery procedures.
* Exposure to industrial protocols like Modbus TCP, IEC 61850, or OPC is advantageous.
* Solid documentation and system design skills using common tools and platforms.
* Experience in engineering, ICT, or utilities sectors preferred.