**About Us**
**About you**
You are an engaging leader with excellent people skills that facilitates positive interactions in a matrix environment. You are experienced in delivering high quality end to end management of contract requirements. You can lead employee relations within a contract including employee engagement, performance management and conduct investigations. You are skilled at working collaboratively with internal and external stakeholders to deliver contract outcomes. You have excellent problem-solving skills and strong attention to detail. You are a respectful and professional person who demonstrates exceptional moral values in everything you do.
**About the role**
Reporting to the Regional Manager, Serco is currently seeking an experienced Operations Manager based in Brisbane to provide visible Serco Leadership to over 300 health care professionals who work across several ADF Health Centres within the SQLD region. This will be achieved through regular site visits across all SQLD bases - Enoggera, Amberley, Oakey, Cabarlah and Canungra and leading employee engagement activities. You will assist the Regional Manager with recruitment and workforce management activities, reporting, and other administrative duties.
- To be successful in this role, you will have:_
- Demonstrated experience (2-5 years) in leading and engagement with remote workforces
- Strong stakeholder management, influencing and relationship development skills
- Sound people and performance management skills
- Capable of managing multiple priorities and meeting deadlines with high levels of autonomy
- Experience in a health care and/or defence environment would be highly regarded
- Ability to obtain ADF Baseline security clearance
- Ability to travel extensively within the region**About us - Serco & proud**
**Why Join Us**
- You'd be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
- You'll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
- We Invest in you: Accelerate your career through our learning & development opportunities - think skills based training, defined career pathways & fantastic internal mobility opportunities across the group
- Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._