About Us
A leading mortgage broking company in Australia, we have been operating for over 15 years with a strong presence across the country and Asia. Our team specialises in providing home loans for residential and commercial properties, offering a range of lending solutions including car loans and complex business and development loans.
We have access to multiple financial institutions and loan products, ensuring competitive rates and flexible lending structures at all times.
As a Sales Operation Manager, you will be responsible for promoting our mortgage and commercial lending products, analysing sales performance, developing reporting suites and coordinating product trainings. You will also lead relationships with branch managers and key brokers, improving broker experience and customer satisfaction.
Key Responsibilities:
- Promote mortgage and commercial lending products;
- Analyse sales performance/KPI of all branches;
- Develop consolidated reporting suites;
- Coordinate ongoing product trainings;
- Lead relationships with branch managers and key brokers;
- Improve broker experience and customer satisfaction;
Requirements:
- Minimum 8 years' experience in a similar role;
- Ability to analyse company requirements and provide clear reports;
- Strong management and communication skills;
- Proficient in English and Mandarin Chinese;
- Full work rights in Australia.
Job Details:
- Full-time, Permanent
- Experience: Sales: 8 years (preferred), Mortgage servicing: 6 years (preferred)
- Language: Mandarin (required)
- Work Authorisation: Australia (required)