23h ago, from Coca-Cola European Partners
The Equipment and Service team is a dynamic environment that is responsible for the end-to-end management of CCEP Australia's fleet of equipment for our valued customers - This includes but is not limited to, Installation, Servicing, Quality Assurance, Preventative Maintenance of CCEP's portfolio of equipment.
The role of the National Technical Quality & Compliance Manager is to support CCEP EQS teams in driving standards compliance along with driving revenue and growth in the CCEP business.
About your new role:
Reporting to the Quality Assurance Manager, you will lead our Quality Maintenance Program (QMP) throughout McDonalds sites across Southern Western Australia.
Key responsibilities will see you providing Quality Maintenance to McDonalds sites on a day-to-day basis, implementing McDonalds projects, providing feedback on quality issues, data integrity and invoicing with relation to their equipment and quality results.
* Keeping yourself, your colleagues, our customers, and our consumers safe always
* Providing the best possible customer service
* Providing quality service by ensuring equipment is repaired on the first visit.
* Adhering to standard processes and correct use of IT tools
* Contributing to team success
* Actively participate in maintaining and developing technical skills
Please note: The role entails an amount of regional travel with overnight stays so the ability to work independently is highly desirable.
A typical day would look like, but not be limited to:
* Actively participating in safety toolbox talks.
* Completing Safety Take One prior to commencing a job.
* Creating a positive customer service experience.
* Ensuring all decisions that are made has the customer front of mind.
* Ensures Customer Appointments, where applicable, are met
* Ensures equipment is fixed on the first visit and does not require a repeat call.
* Performs Preventative Maintenance and Quality Assurance when required as per the Planned Call and QMP inspection criteria.
About you:
You possess the following:
* Confident communication abilities with all levels of stakeholders.
* Build and maintain effective professional relationships with internal and external customers.
* Proven ability to problem solves and make quick decisions under time constraints.
* Agile in ways of working and being able to prioritise multiple initiatives / resources.
* Self-motivated, enthusiastic with an ability to be flexible and responsive under pressure.
* Ability to drive continuous improvement.
* Sound understanding of SAP systems.
Technical Skills (essential):
* Refrigeration or Electrical
* Parts management
* Beverage Systems and design
* Co2 Reg board compliance testing
* Electrical or Refrigeration Trade qualifications preferred but not essential
What's in it for you?
At CCEP you can you expect an attractive package including staff product allowance as well as a broad range of discounts and benefits from a range of partners
This is a genuine opportunity for an ambitious and customer focused trade professional to take their career to a new level and thrive making a positive contribution to CCEP customers' business growth and success, with a brand you can be proud of.
Some of our amazing & competitive benefits are:
* Company funded Parental leave
* Purchased Annual Leave Scheme
* Ongoing training and opportunities for career progression
* Being part of one of the world's largest bottlers and most recognizable brands.
* Excellent team culture – we have fun whilst we work
* A Leader who will support & guide you throughout your career
* Access to employee benefits such as free drinks onsite, allocation of products to take home, EAP, free onsite parking
* Access to our CCEP Care Program which helps our People work through the challenges of navigating Government Services, Social Welfare Organisations, and all other matters that impact on their emotional, psychological, financial, and physical wellbeing. This includes free counselling for you and your family via our EAP helpline
* Access to our career and self-development program from day one
Interested? Then come and make magic happen by applying today
Applications Close Friday 19th December, 2025
Please be aware: This job posting may close earlier than the advertised date if we receive a strong pool of candidates. We recommend submitting your application as soon as possible
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