Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service agent

Melbourne
Citrus Group Pty Ltd
Customer Service Agent
USD 70,000 - USD 73,000 a year
Posted: 27 November
Offer description

Are you passionate about helping customers and delivering outstanding service? This is your chance to join one of Australia's most recognised online retailers—a publicly listed company offering everything from electronics and appliances to homewares, mobile, and internet services.

We're looking for enthusiastic Customer Service Representatives to join our client's high-performing support team. If you love solving problems, talking to people, and making someone's day a little easier, we want to hear from you

Key Responsibilities

* Deliver exceptional customer service across every interaction
* Assist customers by working closely with internal teams when required
* Use available tools and resources to offer helpful advice based on the customer experience model
* Respond promptly to phone & email enquiries and resolve complaints effectively
* Escalate matters appropriately and contribute to investigations where required

About You

* Previous phone-based call centre experience
* Strong attention to detail
* A positive, resilient, and team-focused attitude
* Excellent written and verbal communication skills

What's On Offer Full-time role, Monday to Friday, 9:00am–5:30pm

$34 per hour (including super)

Immediate start

Contract until 6 February 2026, with potential to extend or transition to permanent

Work with an established, trusted ASX-listed brand

If you're ready to take the next step in your customer service career, APPLY NOW

Send an application
Create a job alert
Alert activated
Saved
Save
Similar job
Customer service agent
Melbourne
Probe CX
Customer Service Agent
USD 45,000 - USD 60,000 a year
Similar job
Remote customer service agent - work at home (melbourne)
Melbourne
TowardJobs
Customer Service Agent
Similar job
Customer service agent
Melbourne
Probe CX
Customer Service Agent
USD 40,000 - USD 60,000 a year
Similar jobs
Banking jobs in Melbourne
jobs Melbourne
jobs Victoria
Home > Jobs > Banking jobs > Customer Service Agent jobs > Customer Service Agent jobs in Melbourne > Customer Service Agent

About Jobstralia

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by job title
  • Jobs by sector
  • Jobs by company
  • Jobs by location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobstralia - All Rights Reserved

Send an application
Create a job alert
Alert activated
Saved
Save