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Customer service officer

Warrnambool
Warrnambool city council
Customer Services agent
Posted: 15 December
Offer description

Warrnambool city council – Warrnambool VIC

AquaZone is Warrnambool's premier aquatic, leisure and recreation centre home to indoor and outdoor pools, an expansive gym, spin studio, a wide range of fitness programs, and high quality facilities for our growing regional community.

We're looking for an enthusiastic and customer focused Customer Service Officer to help shape and elevate the member experience at AquaZone.

If you're passionate about people, thrive in a dynamic environment, and enjoy creating positive first impressions, we'd love to hear from you


What You'll Bring

* A friendly, energetic attitude and strong interpersonal skills
* Proven customer service experience in a fast-paced setting
* Confidence using POS systems, membership databases, and handling cash
* Skills in preparing food and hot beverages
* Availability across weekdays and weekends, within AquaZone operating hours


The Benefits

This is a permanent part time position and carries a base salary of $66,930 per annum (pro-rata), excluding superannuation. The hours of work will be 40 hours per fortnight, as per a rostering arrangement.


To Apply

Please click on the Apply Now button and submit your Resume and Cover Letter.


Questions

If after reading the position description you have further questions please contact Bruce Alexander, Senior Coordinator Centre Operations, on 4*** or **********@warrnambool.vic.gov.au.


Applications Close

Applications close: 5.00pm Sunday 4 January 2026.


Medical and Pre‑employment Checks

Please note that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre‑employment checks which include reference checks and a criminal history check. For more information about the recruitment process, please visit


Equal Opportunity Employer

Warrnambool City Council is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, we encourage you to apply. Warrnambool City Council is an Equal Opportunity Employer.

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