Receptionist Corporate Services (Casual)
Be the first point of contact for community members and visitors to Njernda's Corporate Services.
This flexible role provides a welcoming and professional reception experience while supporting the smooth day-to-day running of the corporate office through a range of administrative tasks.
Apply now to join Njernda and contribute to a welcoming, professional, and culturally safe environment for all.
Please note, this is an identified Aboriginal and Torres Strait Islander position.
In this role, you will:
Greet and assist visitors, community members, and stakeholders in a culturally respectful way
Answer, screen, and direct phone calls and manage inquiries professionally
Maintain a welcoming, safe, and organised reception and waiting area
Manage mail, appointments, meeting room bookings, and basic administration tasks
Provide support to the Corporate Services team as required
About You:
Certificate III or higher in Business/Office Administration (or equivalent experience)
Strong communication, customer service, and organisational skills
Proficiency in Microsoft Office and experience with phone and reception systems
Understanding of Aboriginal people, culture, and community needs
Ability to handle sensitive issues with professionalism and cultural respect
Selection Criteria
Qualifications
Certificate III or higher in Business Administration, Office Administration, or a related field.
Current Working with Children Check and National Police Check
Valid Driver's Licence
Skills
A proven knowledge and understanding of aboriginal people and aboriginal culture
An ability to communicate effectively with Aboriginal people and handle issues in a sensitive manner.
Good negotiation skills and well-developed communication skills
Excellent verbal and written communication skills, with a strong customer service focus.
Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and experience using multi-line phone systems.
Strong organisational and time management skills, with the ability to prioritise tasks and work independently or as part of a team.
Experience
2 years of experience in similar field
Satisfactory evidence of:
Pre-employment checks not limited to at least two professional referees
Proof of identity and qualifications
National police check/Working with Children's Check/full Victorian driver's license
Disclosure of any pre-existing illness / injury and vaccination status in line with Njernda's current policy and procedure
As applicable – eligibility to work in Australia, professional/regulatory licenses, registration and current good standing, and clearance on aged care banning orders.
Work experience in an Aboriginal organisation.
Please apply via Seek before October 8, 2025. Please provide a cover letter responding to the Selection Criteria, and the contact details of at least two referees.
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