Are you friendly, confident, and passionate about delivering outstanding customer service? Signarama Mandurah is seeking a Customer Service Sales Assistant to be the welcoming face of our store, supporting clients with their signage needs from first enquiry through to project delivery.
About the Role
You'll be based at our front desk, assisting customers both in-person and online. You'll manage email, phone, and walk-in enquiries, prepare quotes, and coordinate with our design and production teams to ensure projects run smoothly. A hands-on role, you'll also be required to measure vehicles and other signage spaces, so practical skills and accuracy are important.
Key Responsibilities
* Be the first point of contact for walk-in, phone, and email enquiries
* Manage inbox communications, ensuring all client emails are responded to promptly and professionally
* Conduct cold calling to build relationships and generate new leads
* Compile and send accurate quotes using our POS/CRM system
* Liaise with designers, clients, and production staff to ensure timely project delivery
* Assist customers with vehicle measurements and basic signage requirements
What We're Looking For
* Previous signage industry experience (highly desirable, but not essential)
* Charming, friendly, approachable personality with strong customer focus
* Confident and proactive in dealing with enquiries and following up leads
* Ability to use a tape measure and accurately measure vehicles or surfaces
* Strong organisational skills and attention to detail
* Competent with computers, email platforms, and CRM systems
Why Join Us?
At Signarama Mandurah, you'll join a supportive team in a dynamic, creative industry. Every day is different, and you'll play a key role in helping local businesses bring their branding to life.
Apply Now
If you have a passion for customer service, sales, and creativity, we'd love to hear from you
Please send your resume and cover letter to .
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