Jaybro is a leading civil construction sector supplier with offices across Australia and New Zealand.
About The Role
In this full-time, Monday to Friday role, you will work alongside a fun and experienced team to provide expert product knowledge, answer calls, process orders, and resolve customer enquiries. This role focuses on managing inbound enquiries and proactively generating outbound sales across our product range, with the opportunity to build your knowledge and make a meaningful contribution to team success.
Responsibilities
* Manage inbound/outbound calls, emails, and enquiries to convert sales and deliver great service
* Proactively grow your pipeline (new customers, white space, campaigns, follow‐ups)
* Process quotes and orders accurately in Salesforce/SAP and follow through to closure
* Identify cross-sell and upsell opportunities across product categories
* Build strong customer relationships while managing pricing, margin, and overall customer experience
Requirements
* Proven experience in customer service/sales, including inbound/outbound calls and upselling
* Strong communication skills (written and verbal)
* High attention to detail and accuracy
* Ability to multitask and prioritise in a fast‐paced environment
* Proficient in Microsoft Office, CRM and ERP systems, with a strong willingness to learn and grow
Benefits
* Be part of a Certified Great Place to Work with a fun, high‐performing and supportive culture
* Enjoy a competitive salary + Profit Share Scheme – share in our success
* Grow your career with ongoing training, development and real progression opportunities
* Get recognised and rewarded through our ELEVATE platform
* Support your wellbeing with WHEREFIT discounts and our Employee Assistance Program (UPRISE)
If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now.
Only successful candidates will be contacted.
Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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