At a leading organisation, we're enhancing the performance and efficiency of our statewide battery program by seeking a proactive professional to drive operational excellence in this pivotal role.
You'll be the go-to expert for technical advice, stock management, process improvements and stakeholder support. You'll work closely with various teams to ensure our battery operations run smoothly, safely and efficiently.
* Manage statewide battery inventory, monitor stock levels and facilitate restocking across facilities to ensure service continuity.
* Deliver technical support on batteries, testing equipment and fitment to technicians and contact centre teams.
* Assist in creating training materials and communications that enhance technical competency across operational teams.
* Support product updates, process enhancements and promotional initiatives to elevate member experience and operational efficiency.
* Track costs, analyse performance data and contribute to planning activities.
* Foster productive relationships with internal teams, suppliers and stakeholders to streamline operations.
* Ensure compliance with safety standards and regulatory requirements across all battery operations.
Successful candidates will demonstrate experience in operational or technical support roles, including:
* Strong background in operations, inventory management or technical support.
* Automotive or battery technology experience (desirable).
* Exceptional communication, troubleshooting and relationship-building skills.
* Strong organisational ability with a talent for managing competing priorities.
* Current driver's licence.
* Tertiary qualification or automotive trade background (desirable).
Job Requirements
Operational Support Specialist - Key Responsibilities:
1. Inventory Management
2. Technical Support
3. Training Materials
4. Process Improvements
5. Cost Analysis
6. Relationship Building
7. Safety Compliance
Essential Skills and Qualifications
* Operational or Technical Support Experience
* Automotive or Battery Technology Knowledge (Desirable)
* Effective Communication Skills
* Organisational Ability
* Current Driver's Licence
* Tertiary Qualification or Automotive Trade Background (Desirable)
Applicants should possess excellent technical knowledge, strong analytical skills and a collaborative approach to work.