Job Overview
This role is responsible for leading a team of technicians, overseeing job planning and scheduling, ensuring safe and timely delivery, providing technical expertise, engaging with customers, driving efficiency and improvement, supporting administration and reporting, and championing safety and company values.
Key Responsibilities
* Lead, supervise, and mentor technicians to achieve optimal results.
* Oversee job planning and scheduling to ensure smooth operations.
* Ensure safe and timely delivery of services to meet customer expectations.
* Provide technical expertise to resolve complex issues and improve processes.
* Engage with customers to build strong relationships and understand their needs.
* Drive efficiency and improvement by analyzing data and implementing changes.
* Support administration and reporting to ensure accurate records and compliance.