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Cultural experience manager

Gold Coast
beBeeManager
Posted: 14 September
Offer description

Job Overview

Mondrian is a pioneering way of travel that seamlessly combines groundbreaking design and progressive programming to create an exceptional destination for locals and travelers alike. At the heart of the most exciting cultural scenes in the world, Mondrian serves up innovation and creativity for everyone.

The Mondrian Gold Coast is an immersive precinct that reflects the unique culture of one of Australia's most iconic coastal destinations. Our vision is to provide a playful framework where guests and locals can immerse themselves in the rich culture of each city we inhabit.

We're seeking creatives, innovators, and disruptors who are ready to challenge the status quo and become agents of change as we usher in one of the most exciting, progressive, and forward-thinking brands in Burleigh.


The Role

* Operational Excellence: Manage the day-to-day operations of Haven Restaurant, Bar, and Pool Club with precision and flair.
* Guest Experience: Deliver warm, welcoming service with a relaxed yet polished approach to create exceptional guest experiences.
* Leadership Development: Lead and develop a diverse team, fostering a culture that prioritizes guest satisfaction, community connection, and a proactive, sales-driven mindset.
* Revenue Growth: Drive departmental performance through effective revenue strategies and meticulous management of financial controls.
* Culture Building: Build and maintain a positive, engaging, and results-oriented work environment that promotes learning, growth, and mutual respect.


Requirements

* A proven track record in a restaurant, bar, or hospitality venue, with excellent organizational and project management skills.
* Strong leadership and team management abilities, with a passion for developing and motivating staff.
* Proficiency in restaurant management software and tools, such as Seven Rooms and Micros Symphony, as well as standard Microsoft Office applications.
* An ability to work various shifts, including evenings, weekends, and public holidays.
* Full Australian Working Rights.

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