Senior UX Content Writer (12-Month FTC)
Industry: Insurance / Financial Services
Location: Sydney (Hybrid - 2 days office / 3 days WFH)
Salary: $140,000 - $155,000 + super
A fast-growing Australian insurer is seeking a Senior UX Content Writer to join on a 10-12 month fixed-term contract within its Risk & Compliance function.
This is not a marketing role. It is a true UX writing / content design position embedded in a regulated product environment, partnering closely with Product Designers and Product Managers to deliver clear, compliant and user-centred digital experiences.
You will work across core customer journeys including sign-up and quote flows, policy documentation, email journeys and digital product experiences - ensuring clarity, consistency and regulatory alignment.
The Role
Create clear, actionable, user-centred content for digital insurance products
Simplify complex processes while maintaining strict regulatory compliance
Collaborate from discovery through to launch with product and design squads
Manage end-to-end content approvals with SMEs, compliance and governance stakeholders
Conduct content QA and audits to ensure accuracy, tone consistency and industry alignment
Maintain and evolve tone of voice and content governance standards
Must-Have Experience
Proven background in UX writing / content design for digital products
Experience working in a regulated industry (insurance, banking, fintech or similar)
Strong collaboration experience with Product Designers and Product Managers (non-marketing environments)
Experience managing structured content approval workflows
Working proficiency in Figma
Strong understanding of governance frameworks and regulatory requirements
Demonstrated ability to simplify complex subject matter
Full Australian working rights
Ideal Profile
True product-focused content designer (not marketing-heavy)
Comfortable operating at the intersection of UX and compliance
Highly collaborative, detail-oriented and confident managing multiple stakeholders
Able to work autonomously in a fast-paced, scaling environment
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