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Referral officer, specialist outpatient admin service - cairns hospital, queensland health

Cairns
Queensland Health
Posted: 15 March
Offer description

Make the move. Make a difference.

Keep healthcare moving.

An exciting opportunity currently exists for you to join the Specialist Outpatient Admin Service as a Referrals Officer. In a high pace environment you will be proficient as an Administration Officer generating and issuing the referrals, for all appointments to the department. If you like high pace and keeping schedules on track, then we want you.

About us:

The Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population. The Health Service provides a wide range of primary care, acute and specialist services. An important part of the services Cairns and Hinterland Hospital and Health Serivce provide is outpatient referrals, patient record maintenance, and clinic waitlist schedules amongst other tasks. This role is also customer patient facing so an experienced customer service candidate who can multi-task is a requirement. This position is located at the Cairns Hospital.

About you:

In your new role you will……

* Assist all staff in the work area and develop a highly compatible and supportive working team, whilst demonstrating effective communication skills, empathy, and understanding, in a patient focused environment.
* Managing clinic sessions as requested by clinical staff which includes, creating, cancelling and closing of clinics.
* Liaise with other units regarding delivery and collection of patient details, and other clinical documentation in preparation for outpatient services.

As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to:

* Generous superannuation
* Salary packaging
* Annual incremental increases
* Career training and development
* Flexible work arrangements
* Wellness programs

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

For more information about this role, please refer to the attached Role Description.

Visit Cairns and Hinterland Hospital and Health Service

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