Microsoft Dynamics CRM Specialists
Australian citizens residing in Australia with baseline clearance only respond.
The Health Business Systems Branch delivers and operationally manages a suite of D365 business applications in the department of health. The D365 platform is a strategic business applications delivery platform for better collaboration, resource optimization, and to deliver integrated solutions.
The HBS delivery teams are structured into Agile Solutions Trains with three operational Agile Release Trains (ARTs) with multiple Scrum teams operating in a DevOps model within the Scaled Agile framework (SAFe). The HBS is working towards a capacity-based, capability-funded model to leverage multiple productivity benefits of the SAFe framework. In the DevOps model, delivery and operational responsibility are assigned within Scrum teams.
As a Microsoft Dynamics CRM/Power Platform Specialist and/or Dynamics CRM Portal Specialist, you will work as part of a highly motivated and cohesive team using Agile approaches to design, develop, implement, and support Dynamics 365 online business solutions.
The deliverables for the Dynamics CRM/Portal/Azure Specialist include but are not limited to:
1. Requirement/user story review feedback
2. Solution designs, including options analysis where several viable solutions may be possible
3. Developed Dynamics CRM-based solution, in accordance with the agreed design, to deliver the capabilities required by the business requirements
4. Develop solution documentation and configuration/code comments
5. Peer solution/code review feedback
6. Release/deployment/implementation documentation
7. Work in the DevOps framework to support the deployed solutions
Essential skills and experience:
1. Minimum of 3 years' experience with the design, development, and implementation of Microsoft Dynamics CRM business solutions
2. Demonstrated experience with current versions of Microsoft Dynamics D365 Online CRM
3. Demonstrated experience and high competency with custom workflow assembly development
4. Demonstrated experience and high competency with CRM form programming (i.e., JavaScript)
5. Demonstrated experience and high competency with custom page integration
6. A strong background in .Net development (C#, web services)
7. Experience with TFS or other version control products for Dynamics CRM solution development and implementation
8. Relevant IT qualifications/certifications
9. Knowledge and experience in Agile delivery
Desirable skills and experience:
1. Highly desirable: Demonstrated experience with the development and implementation of CRM Portal solutions and/or ADX Portals
2. Highly desirable: Preferably 5+ years' experience designing and developing Microsoft Dynamics CRM solutions
3. Highly desirable: Design, development, and implementation of SSRS Reports for Dynamics
4. Highly desirable: Experience with the configuration and implementation of the Dynamics 365 App for Outlook (preferable), and/or Dynamics 365 for Outlook (CRM plugin)
5. Highly desirable: Demonstrated experience with integration of D365 with other Azure applications and on-premises applications
6. Demonstrated experience with the migration of Dynamics On-premises solutions to the Microsoft Azure cloud platform
7. Two or more years of relevant experience in Power Platform including Microsoft 365 Power Apps, Power Automate, Power Platform Development, and Support
8. Excellent communication skills and ability to interact with clients in a professional manner
9. Ability to work cohesively in a team environment using an Agile-based method
10. Ability to work transparently and collaboratively
Every application requires addressing selection criteria as part of the application submission.
Please respond to the following selection criteria (Max 500 words per criterion):
1. Hands-on experience on D365 or Power App Portal development or Azure integration services in the last 3 years (60%)
2. Experience of Enterprise Application Development in the last 3 years (20%)
3. Experience working in Agile Teams (20%)