Great benefits and remuneration - Base + 12.5% superannuationWork with industry - leading products and technologyJoin a global organisation with a strong focus on training, safety and qualityAt KONE, you'll find innovation that goes somewhere.We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.Our work will take you in different directions.We are seeking a detail-oriented and experienced Collections Specialist to join our Finance team in Mascot, Sydney. The successful candidate will be responsible for evaluating the creditworthiness of potential clients, managing credit risk, and ensuring compliance with company policies and regulations.What will you be doing?Conduct high volume collection calls to ensure timely payments and improve accounts receivable agingRaise customer disputes in salesforce ticketing systemIdentify and escalate accounts where neededMonitor and track overdue accounts, ensuring accurate and timely follow-up to ensure collections targetSupport the banking team by investigating and resolving unallocated cash and parked payments daily including remittance requests for allocationCommunicate with internal stakeholders on any corrective action required impacting collections and account managementAbility to meet KPI targetsCustomer account reconciliationsWhat are we looking for?3+ years' experience in a similar roleExperience with high volume collectionsEnthusiastic and motivated team player focused on growth and driving a constructive cultureAbility to work in a fast paced, commercial environmentPrior experience in using SAP (preferred) and Intermediate MS ExcelWhat do we offer?Enjoy career progression opportunities within a global organisationAccess a range of benefits that engage and motivate our employees and help us make KONE a great place to workGrow with comprehensive learning and development programs covering a wide range of professional skillsNote: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.This role is being sourced directly by KONE. We respectfully request no agency approaches.