Posted: 15 June
The role
Position Summary
Permanent part‐time role based in the Kyabram branch. 2 days per week: Thursday 9:00 am – 4:30 pm and Friday 9:00 am – 5:30 pm.
Key Responsibilities
- Act as the first point of contact for branch customers and put them at the centre of everything you do.
- Assist customers with product and service recommendations, including account opening, unsecured lending and banking transactions.
- Ensure customers receive a seamless, consistent and tailored experience and that all details are accurate and up to date.
- Demonstrate our Smarter Banking options (self‐service and digital) to help make banking simple, easy and secure.
- Undertake ongoing training and development to enhance your career.
What You'll Bring
- Passion for delivering an amazing experience to customers and an unwavering commitment to quality.
- Ability to work collaboratively in a team, with self‐motivation and energy to create the signature customer experience.
- Keen eye for detail ensuring transactions are completed efficiently and accurately.
- Appreciation for inclusion and the diversity of our customers.
- Interest in upskilling and career development opportunities with NAB.
Benefits
- Access to banking and financial services discount, including competitive rates and reduced fees on home loans, credit cards and insurance.
- Extensive range of benefits and discounted offers on travel, fitness, events and technology.
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
- Health and wellbeing benefits including discounts on a wide selection of products to suit personal circumstances and life stages.
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