Part-time Clinic Coordinator Opportunity
We are seeking a passionate customer service individual to join our team as a Part-time Clinic Coordinator. This pivotal role contributes to clinic performance and enhances our customers' experience.
About the Role:
In this role, you will collaborate with clinicians and hearing technicians to provide quality hearing healthcare outcomes for all our clients. You will learn about our products, services, competitive advantages, and government funding programs. With this knowledge, skills, and tools, you will expertly apply tailored client-specific sales strategies ensuring they receive the best possible solutions.
Key Responsibilities:
- Provide exceptional customer service to our valued clients
- Work closely with clinicians and hearing technicians to deliver high-quality hearing healthcare outcomes
- Develop in-depth knowledge of our products and services, including competitive advantages and government funding programs
- Apply tailored sales strategies to ensure clients receive the best possible solutions
Requirements:
- Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health environments
- Experience working with an older demographic is preferred
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE qualification
Benefits:
- Permanent part-time role in a supportive environment (4 days per week)
- Performance incentives
- Opportunities for professional development through clear career paths and training programs
- Access to employee assistance programs and wellbeing initiatives
- A motivating and international working environment with diverse cultures and perspectives