The Department of Education's Infrastructure Services Division (ISD) manages a large and complex infrastructure portfolio supporting schools, early childhood services, and corporate facilities. It oversees an annual capital and maintenance program exceeding $1.7 billion with more than 2,000 projects in-flight, and a growing and aging educational infrastructure asset base with a replacement cost of more than $40 billion.
In response to increasing demand, growing complexity, and audit findings, ISD is implementing a range of initiatives to enhance asset management maturity, improve data quality, and strengthen decision‐making capabilities. The Asset Lifecycle Condition Assessment (ALCA) Maturity Uplift Project is a key initiative under the Asset Management Improvement (AMI) Program. One of the primary objectives is to establish a consistent, scalable, and data‐driven approach to condition assessment, enabling evidence‐based investment decisions and optimised asset lifecycle management.
Business Analyst – ALCA
The Business Analyst will play a critical role by delivering business analysis activities across process, data, and system domains to ensure the successful delivery of the project and its outcomes. This role sits within the Asset Management Strategy directorate and will shape ways of working by collaborating with business stakeholders, technical teams, and external vendors.
Key Responsibilities
* Lead business analysis activities across process, data, and system domains
* Elicit, document, and validate business, functional, and data requirements
* Analyse asset data, workflows, and system constraints to identify improvement opportunities
* Develop current and future state process maps aligned with asset lifecycle practices
* Define data standards, governance requirements, and business rules
* Support procurement activities, including development of RFI/RFT documentation and evaluation criteria
* Assist in evaluation of solution options, including vendor demonstrations and use‐case assessments
* Support system testing, validation, and business readiness activities
* Facilitate stakeholder workshops to capture current state processes, challenges, and future needs
* Identify and manage risks, issues, and dependencies related to business processes, data, and systems
* Contribute to change impact assessments, transition planning, and stakeholder communication strategies
Key Deliverables
* Comprehensive current state analysis, including processes, systems, and data flows
* Detailed future state process maps and documented business requirements
* Functional and non‐functional requirements documentation
* Data governance and data management requirements
* Procurement inputs, including requirements and evaluation criteria
* Vendor evaluation artefacts, such as use cases and scoring frameworks
* Defined business rules and data standards
* Stakeholder engagement outputs, including workshop summaries and findings
* Contributions to implementation planning, testing, and change impact assessments
The Ideal Applicant
* Strong experience delivering process, data, and system improvement initiatives
* Working in ERP environments (e.g., SAP) with a strong understanding of system constraints
* Identifying and resolving data quality issues, data flows, and integration challenges
* A strong problem‐solving mindset with the ability to work in ambiguity and bring structure to complex problems
* A proactive and outcomes‐focused approach, with a commitment to delivering high‐quality work
* Excellent communication skills with the ability to engage both technical and non‐technical audiences
* Strong interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
* Confidence to challenge assumptions and ask the right questions to uncover business needs
Desirable Experience
* Working in asset management, infrastructure, or facilities data
* Supporting condition assessment programs or asset data uplift initiatives
* Expertise in defining or working with asset hierarchies, data standards, and governance frameworks
* Experience working in government or large, complex organisations
Qualifications
* Relevant infrastructure‐focused qualifications (asset management, operations & maintenance of building infrastructure, and corporate ERP systems) highly regarded
Reporting Relationships
* Reports to the Manager – Strategic Asset Management (SAM)
Diversity, Equity & Inclusion
Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.
Contract Information
For all Australian‐based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed‐term roles.
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