Quality & Risk Advisor | Support at Home | Aged Care
* Permanent Part-Time (3 or 4 days)
* Perth based (1 day WFH if 4 days)
* Flexible start / finish times to accommodate family commitments
* A Rare Opportunity to Build Something From Scratch
A New Era in Aged Care
It's December 2025. The Aged Care Act 2024 just dropped on November 1st. Support at Home replaced HCP. The Strengthened Standards are live.
My client is a medium-sized Support at Home provider who've just built a clinical nursing team in-house, they're rolling out allied health next year, and they need someone to architect the quality and risk framework for this new era.
Not maintain it. Not polish it. Build it.
The previous incumbent recently retired after doing an exceptional job cleaning up the backlog. Policies are aligned to Strengthened Standards, full self-assessment complete, systems humming. They left the organization in great shape.
Now they need the next chapter: someone to take that foundation and operationalize the new Aged Care Act'srequirements, drive Standard 5 compliance for their expanding clinical services, and prepare them for their 2026 accreditation audit.
What Makes This Unique
* You're not walking into chaos. The accordion-effect backlog is done. Policies are numbered, aligned, and ready. Instead of fixing someone else's mess, you're building the next evolution.
* You get to create, not comply. They're engaging an aged care consultant to conduct a full compliance audit against the Act and Rules over the next three months. You'll work alongside them to develop the gap analysis and action plan, then you'll be the driver implementing it through 2026.
* You're joining at the perfect time. Clinical services are being brought in-house right now. Nursing is live. Allied health starts early 2026. You'll be embedding clinical governance as services scale, not retrofitting it later.
* The board actually cares about what you do. Not in a micromanagement way but in a "we genuinely value this work and want to understand it" way. You'll have visibility and support at the highest level.
What Makes You Unique
Essential:
* Demonstrated experience in aged care quality, risk, and compliance
* Deep understanding of the Aged Care Act 2024, Support at Home Program, and Strengthened Standards
* Ability to lead, not just assist with, policy development, audit programs, and compliance projects
* Exceptional communication skills (you'll be advising everyone from support workers to the CEO to the Board)
* Self-motivated and able to work autonomously
* Full working rights in Australia
* Willing to work a minimum 3 days a week in the office.
Highly desirable (but not a dealbreaker):
* Clinical background (RN, AH) or clinical governance experience
* Home care sector experience (though residential aged care folks with the right mindset are absolutely welcome)
Why You Want This Job
* Culture that isn't BS: They're a tight executive team (Finance/Quality/ICT, HR, Clinical, CEO) who genuinely support each other. 17.5% leave loading. Salary packaging. Flexible start/finish times if you've got school pickups. One day WFH if you're doing 4 days.
* No one's pretending to be Google. They're just a good group of people doing meaningful work without the toxicity.
* Tech that doesn't make you want to scream: They invest in systems. You won't be battling outdated platforms or manual workarounds. They've got proper ICT infrastructure, and they're proactive about digital maturity.
* You'll be respected: This isn't a "nice to have" role they've bolted on. This is a strategic priority. When you flag a risk, it gets taken seriously. When you need resources, the conversation is about clinical safety first, margins second.
* The work matters: They're at over 100 staff now, averaging 15% growth per year (when packages are flowing). November was wild with an influx of packages. They're scaling thoughtfully, and you'll be the guardrails that keep them safe and compliant as they grow.
The Hard Truths
* This isn't a cruisy job. It's December 2025. The sector is in controlled disruption. If you want to coast, this isn't it.
* You can't phone it in. Statutory duties mean your CEO and Board are personally liable now. They need someone who genuinely knows their stuff and stays current.
* It's part-time. Three or four days.But if you want work-life balance while doing meaningful work, it's perfect.
Apply now or get in touch.
Anthony Nguyen
Founding Director | Aged Care Recruitment Experts (ACRE)
Host | Pioneers in Aged Care Podcast
Co-Host | All Things Aged Care Weekly Live Stream
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If you haven't heard of the Pioneers in Aged Care Podcast, check out the episode list below for guests I've interviewed so far:
EP#1: Stephen Becsi, CEO of Apollo Care
EP#2: Emma Newman, Senior Ops Manager at MercyCare
EP#3: Tim Lo, Head of Training at Amana Living Training Institute
EP#4: Catherine Stoddart, CEO of Brightwater Care Group
EP#5: Hasan Shoeib, GM RAC & HomeCare at Amaroo Villages
EP#6: Aarav Kumar, CEO of KeenCare
EP#7: Paul Sadler, Principal at Paul Sadler Consultancy
EP#8: Richard de Haast, CEO of Scalabrini
EP#9: Sarah Saeedi, GM at Bolton Clarke
EP#10: Michael Mouyis, COO of Infinite Aged Care
EP#11: Kirrie Hall, Hospitality Manager at Juniper
EP#12: CEO of Global Talent Agency
EP#13: David Cox, CEO of Curtin Heritage Living
EP#14: Justin Chadwick, Director at NewDirection Care
EP#15: Nick Ryan, CEO of Lutheran Services Australia
EP#16: Nick McDonald, CEO of Prestige Inhome Care
EP#17: Nilesh Bansal, Founder of Aurelia Legal
EP#18: Chris Deed, Director of The PureFood Co
EP#19: Tara Chandrasegran, Regional Ops Manager VIC
EP#20: Julie Hogarth-Williams, CEO of The SeniorsChannel
EP#21: Frank Price, CEO of RFBI
EP#22: Phil Mackney, COO of BUPA Villages & Aged Care
EP#23: Dane Mitchell, MD of Optimum Allied Health
EP#24: Belinda Sutherland, GM Health & Well-being at Wesley Mission QLD
EP#25: Peter Williams, CEO of OneCare
EP#26: Jennie Hewitt, GM Research & Reablement at Whiddon
EP#27: Dr Tim Henwood, Founder & Principal of AgeFit Solutions
EP#28: Dr Rebecca Bilton, Director Program & Research at ARIIA
EP#29: Craig Carter, CIO of ACH Group
EP#30: Daniel Waldron, GM of Strategy & BI at Mercy Health
EP#31: George Margelis, Chief Technology Advisor at Ageing Australia
EP#32: Robert Covino, Founder & CEO of Mirus Australia
EP#33: David Martin, Executive Chef Manager at St Vincent's Care
EP#34: Shane Roulston, Founding Director of NeuronsVR
EP#35: David Moran, CEO of Southern Cross Care SA, NT & VIC
EP#36: Lachlan Henderson, CEO of hopstep
EP#37: Charles Moore, CEO of BaptistCare
EP#38: Linda Mellors, MD & CEO of Regis Aged Care
EP#39: Fabio Maya, CEO of For Purpose Aged Care
EP#40: Sandra Hills, CEO of Benetas
EP#41: Cara Williams, Head of Business Partnering at Bolton Clarke
EP#42: Jason Binder, CEO of Respect
EP#43: Marie Alford, GM of Innovation at HammondCare
EP#44: Tom Symondson, CEO of Ageing Australia
EP#45: Jo Boylan, former CEO of Clayton Church Homes
EP#46: Archie Mursalin, CEO of Salveo HomeCare
EP#47: Lincoln Hopper, CEO of St Vincent's Care
EP#48: Tammy Ridgway GM Client Services at Mercy Health
EP#49: Gretta Wallis. GM Quality at Amana Living
EP#50: Cassandra Tobin, GM Care Partnering at Silverchain
EP#51: Angela Raguz, Head of Aged Care at Salvation Army Aged Care
EP#52: Clare Grieveson, CEO of Southern Cross Care WA
EP#53: Brad Sandilands, CoFounder of Quality Insite
EP#54: Scott Lawton, CIO of Apollo Care
EP#55: Tim Humphries, CEO of Homestyle Aged Care
EP#56: Russell Bricknell, CEO of Juniper Aged Care
EP#57: Alissa Walsh, CPO of Apollo Care
EP#58: Lorraine Poulos, Founder of LPA
EP#59: Fonda Voukelatos, Deputy CEO of Uniting Agewell
EP#60: Marie-Louise Macdonald, CEO of Freemasons WA