Title: Client Planner
Employment: Full Time / Ongoing
Salary: $80,000 p.a. plus super plus salary packaging
Location: Surrey Hills, VIC or Hobart/ Dowsing Point, TAS
As a Client Planner, you'll work closely with clients, families, support coordinators, and service teams to design and review support plans that truly reflect each person's goals, preferences, and strengths. You'll bring person‑centred practice to life, ensuring every plan is aligned with NDIS standards, organisational policy, and the unique goals of each individual.
Working under the guidance of the Client Planning Manager, you'll contribute to high‑quality planning processes across the organisation and help ensure clients receive effective supports.
Your efforts will directly contribute to maximising client funding and achieving their personal goals.
This role requires collaboration across various internal departments, including Finance, Operations, Quality, and Rostering, making it an excellent opportunity for those who thrive in a team‑oriented environment.
Here's what we are looking for:
* Strong understanding of the NDIS, disability services, and person‑centred planning approaches.
* Experience in client planning, case management, or support coordination within the disability, aged care, or community services sector.
* Familiarity with NDIS guidelines, funding structures and compliance requirements.
* Excellent interpersonal and communication skills, with the ability to engage respectfully with clients and families.
* Strong organisational and time management skills, with the ability to balance competing priorities.
* Good problem‑solving and critical‑thinking skills.
* High attention to detail and accuracy in documentation.
* Ability to work independently and as part of a collaborative team.
* Commitment to inclusion, and empowering people with disabilities.
* Relevant tertiary qualifications in social work, psychology, human services, or related field (desirable).
* Previous experience in disability services, aged care, health, or a similar sector (desirable).
For further information regarding the role and its requirements, please refer to the position description attached via our website.
Benefits of joining Able Australia:
* Not for Profit Salary Packaging benefits (pay less tax and take home more earnings)
* Flexible starting times and working from home options, including a 50% WFH policy
* Instant discounts to hundreds of online retailers, including Woolworths, Coles, Kmart, Airbnb, Hotels, and Flights and more
* Discounts to Health Insurance and Gym memberships
* 17% annual leave loading (get paid more on your holidays)
* Collaborative and positive team environments where your ideas matter
* Continuous support and supervision to enable you to develop your career and progress.
* Our values are Trust, Respect, Excellence and Kindness and we embed these values into all of our work practices
About Able Australia
Able Australia is a leading provider of disability services across Victoria, Tasmania, Queensland, and the ACT. For over 50 years we have been delivering innovative support services to people with multiple disabilities and deafblindness.
As a registered provider of the National Disability Insurance Scheme (NDIS), our vision is to enable the people we support to live the life they choose.
How to apply
Please click on the APPLY NOW button and complete the online application form. You will need to upload your resume with your skills and experience. We appreciate the time you have taken to prepare and submit your application and we are committed to responding to every applicant.
We encourage applicants with disabilities to apply. Please let us know if you require any adjustments during the recruitment period.
You must be eligible to work in Australia to be considered for this position.
Employment is conditional upon screening checks throughout employment, applicants will be required to undergo pre‑employment checks as required, applicants will be subject to, but not limited to, the following checks: NDIS Worker Screening Check, International Police Check (if applicable), and Right to Work in Australia.
If you have any particular questions regarding the position or need to find out more, get in touch with Yvette Hyde, Senior Talent Acquisition Business Partner at *******@ableaustralia.org.au
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