The Local Laws Officer - Animal Management plays a crucial role in ensuring the safety, compliance, and amenity of the Camberwell community by enforcing local laws, animal management services, and parking regulations.
**Benefits**:
- Hourly rate: $38.29 to $42.68 plus super.
- 3-month assignment with potential to extend, fostering career development.
- Car provided by agreement for work purposes.
- Opportunity for weekend and after-hour work by agreement.
- Engage in a variety of duties including park patrols, investigation, and community education.
**Key Responsibilities**:
- Enforce Local Laws, Animal Management services, and Parking regulations to ensure community compliance and safety.
- Investigate complaints related to local laws and undertake enforcement actions as necessary.
- Conduct regular park patrols, engaging with the community on responsible pet ownership.
- Prepare and manage documentation for prosecutions and court evidence.
- Provide superior customer service, responding promptly to enquiries and managing cases efficiently.
**About You**:
- Completion of a recognised course in animal management, enforcement, local laws, justice, or similar.
- Demonstrated experience in high-pressure customer service environments.
- Proficiency in law enforcement procedures, including evidence collection and report preparation.
- Excellent customer service and conflict resolution skills, with the ability to negotiate and resolve issues empathetically.
- Physically capable of handling animals and walking long distances.
- Current Victorian driver's licence with satisfactory pre-employment medical, police, and Working with Children checks.
- Excellent ambassadorial skills for community interaction, supporting events such as Pet Expos and Micro-chipping days.