Apply now Job no: 505309Work type: Permanent/OngoingLocation: Trinity Catholic College (Goulburn), Catholic Education Office, Ss Peter & Paul Primary (Goulburn)Categories: Information and Communication Technology (ICT)Location:Goulburn, NSWEmployment Type:Full-Time, PermanentSalary Range:$95,482plus superannuation (based on skills and experience)Eligibility:Australian Citizen or Permanent ResidentStart Date:NegotiableClosing Date:11.55 pm, Tuesday, 20 May 2025About the RoleThe Senior Technical Support Officer plays an important role in delivering high-quality, responsive, and efficient technical support to staff and students across Catholic Archdiocese of Canberra and Goulburn Education Limited(CECG). This role provides expert-level technical assistance and acts as an escalation point for complex issues, ensuring swift resolution and minimal disruption to teaching and learning. The Senior Technical Support Officer contributes to the smooth operation of IT systems by managing support requests, troubleshooting hardware and software issues, and mentoring junior team members. With a strong focus on customer service and technical excellence, this role is essential in maintaining the reliability and effectiveness of the organisation’s digital infrastructure.About UsTheCECGprovides education in the ACT and NSW, operating 56 Schools and nine Early LearningCentres(ELCs).The Catholic Education Office (CEO) provides corporate services to Schools and ELCs through seven Service Areas, including: Education and Performance Improvement; Catholic Identity; School and Family Services; Strategy and Special Projects; Finance and Infrastructure; Information and Communication Technology;and People and Culture.Benefits and OpportunitiesAttractive remuneration packageAccess to salary packaging, including novated leasing24 weeks of paid parental leave (maternity/adoption)Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave)Support for professional development and study opportunitiesAccess our People Wellbeing Program,FlourishQualificationsTertiary qualifications in Information Technology (IT) or relevant field.ACT Working with Vulnerable People (WWVP) and NSW Working with Children’s Check (WWCC) registrations.Driver’s Licence.Application ProcessApplicants are required to submit a current resume and a cover letter that addresses the selection criteria as outlined in the Position Description.The CEO is committed to workforce diversity and creating inclusive workplaces. We welcome applications from suitable candidates from all diversity groups to support our system of Schools and ELCs in delivering quality education outcomes for the students in our care.For further information about the role andCECG, please visit thewebsite. If you have any questions about the recruitment process, contact the Recruitment Team Leader, on 02 6234 5427 or via email atrecruitment@cg.catholic.edu.auAdvertised: 06 May 2025 AUS Eastern Standard TimeApplications close: 20 May 2025 AUS Eastern Standard Time
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