Head of Merchandising Solutions
Welcome to our Commercial team
Better experiences for our Team Members are the key to unlocking a better future for our customers and communities. Our People Team is responsible for powering the trajectory of our business and the wellbeing of our people – through the design and delivery of a seamless and enriching Team Member experience. One that strengthens the foundations of our organisation by empowering passionate Team Members to become purpose‐led Woolworths Group advocates and attracting a new generation of talent to the group.
An exciting permanent opportunity has become available as the Head of Merchandising Solutions.
What You'll Do
As the Head of Merchandising Solutions, you are the strategic architect of Woolworths' commercial range and space capability. Your mission is to ensure we tailor our range to every store to meet the specific needs of the communities we serve. This is a high impact leadership role responsible for transforming "Merchandising Solutions" from a support service into a strategic engine fueled by AI, predictive insights, and operational excellence.
You will lead a large team, overseeing the systems, processes, and training that empower our Category Managers, Range & Space, and Store Space Deployment teams. You will ensure our toolkit and processes are fit for purpose to deliver the optimal range in every store, consistently exceeding customer expectations.
* Monitor and identify process improvements across range and space to service 1,000+ stores. You will remove complexity from the range review and new store renewal processes through smarter systems and streamlined capabilities.
* Enhance and develop digital tools to create better efficiencies and meaningful outputs, ensuring our technology drives tangible commercial outcomes.
* Orchestrate the multi-million dollar investment roadmap (Capex/Opex) for the tools powering Woolworths' national range and space strategy.
* Build and maintain strong partnerships across the Woolworths Group ecosystem—including IT, WiQ (Advanced Analytics), and Commercial leadership, to deliver integrated end to end results.
* Lead the development of training programs across Range and Space to uplift team expertise and ensure the business can execute our "Customer 1st" strategy at scale.
* Translate complex technical delivery into clear, meaningful outcomes for stakeholders, focusing on simplifying communication to drive alignment.
What You'll Bring
* Extensive experience in senior commercial or merchandising roles within a large-scale, complex retail or FMCG environment.
* A systems & Delivery Mindset with proven experience in launching technical systems and managing large scale process improvements (e.g., managing 30-week range review cycles).
* A proven track record of working across a large group to deliver tangible outcomes through strong partnerships across the eco system.
* Strategic communication with the ability to take the "noise" out of complex systems and processes, making them simple and actionable for the broader business.
* A future focused leader, coach and mentor who can develop a team, focusing on succession planning and fostering a culture of continuous learning.
What you'll experience
* High impact role supporting our teams who enrich our communities.
* A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
* A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
* A progressive and competitive leave policy that gives you more space for what matters to you.
* Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion
Employer of Choice for Gender Equality - Workplace Gender Equality Agency.
#J-18808-Ljbffr