Family-run company with national brand Permanent role averaging 30 hours per week. Sales order processing, clerical, customer service and some store work. Agar Cleaning Systems is a well established and highly regarded national supplier of high quality industrial/general cleaning products to all parts of industry including building services, health care, food service and hospitality. We need an experienced office all-rounder to perform a range of vital duties in our growing QLD branch office/warehouse in Acacia Ridge. Following a successful trial period, this will be a permanent part-time role with a normal starting time of between 8:30 am and 9:00 am and finishing between 3:00 pm and 4:00pm subject to agreement. The final working hours can be discussed during the interview process. The position is vital to the smooth running of our operation, and includes: Taking incoming telephone calls, and assisting with inquiries Receiving emails to the state office and ordering address Qualifying leads for sales staff Serving visiting customers Processing customer orders and payments Order entry into our ERP system Customer credit control General office duties Secretarial support to our sales team Occasionally picking orders in the warehouse Occasionally counting stock We are seeking a friendly, energetic, mature-minded, trustworthy and reliable person who will enjoy helping people and take pride in doing a great job. The successful applicant will be able to demonstrate the following skills and attributes: Ability to deal courteously with people of all backgrounds Ability to provide excellent service to customers Friendly and professional telephone manner Professional and calm demeanour Experience in customer service role. Accurate numeracy skills. Excellent written and verbal communication skills. Good skills with MS Office software including Word and Excel. Excellent organizational skills Familiarity with an advanced ERP system will be an advantage but not essential. Ability to occasionally lift goods weighing up to 25kg. A forklift licence would be helpful but is not essential. This is an opportunity to become a vital member of our small but enthusiastic young QLD team, making an important and positive contribution to our reputation as an ethical and responsive supplier to our industry. IMPORTANT: Please include a cover letter and up-to-date resume with your application. To apply for this important position, please click on the "apply now" button.