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Operational data and reporting analyst

Darwin
NT Government - Department of Corporate and Digital Development
Posted: 16 February
Offer description

Job description

Agency Department of Corporate and Digital Work unit Agency Business Systems – Human and Shared

Development Services

Job title Operational Data and Reporting Analyst Designation Administrative Officer 6

Job type Full time Duration Ongoing

Salary $99,519 - $110,953 Location Darwin

Position number 14954 RTF Closing 01/03/2026

Contact officer Rhys Lewis, Manager on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective

Deliver contemporary, quality-assured and timely analysis and reporting to a portfolio of client agencies that is used within those agencies

to meet operational reporting requirements.

Key duties and responsibilities

1. Perform high-level data manipulation and reporting to meet the differentiated business and planning needs of client agencies, including

documenting, and developing the reporting and information landscape.

2. Interpret and investigate business requests from client agencies to provide flexible and sustainable responses to data collection and

reporting to meet evolving requirements, including encouraging self-service of readily available information within client agencies

through proactive client engagement and upskilling end-users.

1. Undertake peer reviews and validation activities to ensure the effective delivery of management and performance reporting in line

with delivery service standards.

1. Collaborate with clients and colleagues to resolve issues and identify opportunities for improved service delivery, with an emphasis

building and maintaining productive working relationships.

1. Undertake the development and analysis of new and existing information, to provide quality reports, forecasting, activity assessment,

and advice to senior staff of Client Agencies.

Selection criteria

Essential

1. Contemporary knowledge of, and extensive experience in, qualitative and quantitative performance analysis, development and

implementation of performance management frameworks and the use of systems that support performance analysis and narration

such as SSRS (SSQL Server Reporting Services), Power BI, Business Objects, Crystal reports, Excel, and Visio.

1. Demonstrated knowledge of and experience with business systems, data domains, and Atlassian tools, e.g., Jira and Confluence, for

recording of data and reporting related process and procedure documents.

1. High level analytical and problem-solving skills with the ability to work under pressure and prioritise commitments to meet critical

deadlines while maintaining high quality data and reporting standards.

1. High-level communication, interpersonal, negotiation and conflict resolution skills, with proven ability to build the capacity of others

and develop effective working relationships with stakeholders and clients of diverse professional and cultural backgrounds, with a

demonstrated ability to present data and information to various audiences.

1. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative, and

respectful.

Desirable

1. Tertiary Qualifications in a related discipline, e.g., ICT, Business Administration.

1. Relevant ITIL (Information Technology Infrastructure Library) qualification or similar certification.
2. Knowledge of issues impacting data collection and the delivery of government services across the Northern Territory.

Further information

The recommended applicant will be required to have a current Working with Children card and undergo a criminal history check prior to

selection being confirmed. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. When

choosing to apply for this position, the applicant should consider the full requirements of the position in aligning their work experience

and capabilities to this role.

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