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Client service officer level 2 (canberra)

Canberra
Act Government
Posted: 29 September
Offer description

The Student Services team at the Canberra Institute of Technology (CIT) is seeking a agile individual to join our motivated team in supporting prospective and current students to achieve their education goals. As a member of this team, you will play a crucial role in providing students with information and advice on course selection, as well as offering guidance on any other issues that may impact their ability to study.

We are looking for someone who can connect students with other support services and work with them from enquiry through to enrolment and completion. You must possess strong skills in identifying the needs of each individual student and providing them with appropriate assistance to help them achieve their goals.

To be successful in this role, you must have exceptional communication skills, as well as the ability to work effectively with people from diverse backgrounds. You should also be highly organised, with the ability to quickly solve problems and multitask in a fast-paced environment. Sound computing skills are a must, as is the ability to work collaboratively as part of a larger team.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

**Eligibility/Other Requirements**:

- Knowledge of student administration in a vocational education environment desirable.

***

LI-DNI

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