Join Our Team as an ICT Support TechnicianAre you passionate about technology and problem-solving?
BRACE Tech is on the lookout for an experienced ICT Support Technician to deliver top-tier technical support and keep our IT systems running like clockwork.
From troubleshooting and maintaining networks to empowering users with practical solutions, you'll be at the heart of our tech operations.What You'll Be DoingDiagnose and resolve hardware, software, and network issues—both onsite and remotely.Install, configure, and update operating systems, applications, and peripherals.Monitor and maintain core network infrastructure including LAN/WAN, routers, and firewalls.Set up, manage, and troubleshoot VoIP and telephony systemsManage user access and permissions via Active Directory and Office 365.Document technical procedures and produce clear, user-friendly guides.Enforce IT security protocols including antivirus, patching, and encryption.Support and collaborate on IT projects like system upgrades and cloud migrations.Deliver training and guidance to staff on tools and best practices.What We're Looking ForA degree or diploma in IT, Computer Science, or equivalent hands-on experience.Demonstrated experience in technical support or system administration roles.Strong knowledge of Windows/macOS, hardware troubleshooting, and basic networking (TCP/IP, DNS).
Experience with Active Directory, Office 365, and remote support tools.Excellent communication skills and a user-focused, problem-solving attitude.Ability to juggle multiple tasks in a dynamic, fast-paced environment.Certifications such as CompTIA A+, Microsoft Certified, ITIL, or Cisco CCNA.Scripting knowledge (PowerShell, Bash) or experience with MSP tools.Familiarity with virtualization (VMware, Hyper-V) and cloud services (AWS, Azure).
Why We Work With Us?
Market-competitive salary with performance-based bonusesOngoing training and professional developmentComprehensive health and wellness benefitsFlexible hours and remote work optionsSupportive, diverse, and inclusive team environmentEmployee discounts on tech products and servicesHow to ApplySend your resume and a brief cover letter outlining your experience to (emailprotected).
Use the subject line: "ICT Support Technician Application – (Your Name)"At BRACE Tech, we're proud to be an equal opportunity employer.
We value diversity and are committed to building an inclusive and respectful workplace.Keep the tech running—and make a real impact.
Apply today!
Note: Only shortlisted candidates will be contacted.
Thank you for your interest.
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