Job Overview
We are seeking an experienced Scheduling Coordinator to join our dynamic team. In this key role, you will be responsible for coordinating and maintaining efficient rosters to match Care Workers with customer needs, managing daily changes, leave, and service reassignments.
This position requires strong communication skills, the ability to prioritize tasks, manage competing deadlines, and stay calm under pressure. If you have a passion for delivering exceptional results in a fast-paced environment, we encourage you to apply.
About the Role:
* Manage care worker schedules, respond to service changes, and ensure the seamless delivery of in-home support.
* Coordinate and maintain efficient rosters to match Care Workers with customer needs.
* Provide timely, professional support to customers and care teams, including handling inbound queries and service changes across phone and email.
About You:
* Strong scheduling or rostering experience in a high-volume environment is highly regarded.
* Excellent communication skills – professional, clear, and empathetic.
* Proven ability to prioritize, manage competing deadlines, and stay calm under pressure.
Benefits:
* Additional Leave benefits.
* Hybrid Work arrangement.
* Career development opportunities.
Why Choose Us?
* We offer a supportive work environment and opportunities for career growth.
* We value diversity and inclusion in the workplace.