Strategic Account Manager
The Role:
A commercially savvy individual is sought to join the Strategic Market Management team within Defence. As an Account Manager, you will be responsible for managing a portfolio of professional services firms who work with Defence.
You will work with these firms and business areas across Defence to manage their portfolios of work in a coherent, strategic way. The team helps Defence become an effective user of the services provided by the firms.
We aim to make Defence the best user of consulting support in Government. Your role is to bring together Defence's passion for public outcomes and the value that consulting firms can provide when we partner with them well.
In your day-to-day work, you will liaise with stakeholders across Defence to understand the work they are doing with consulting firms, how the firms are performing, and how effectively we are using them.
You will provide tactical advice to business areas when they seek support from these firms and develop a pool of knowledge and guidance to standardise and uplift how Defence uses them.
Maintaining the highest standards of integrity and demonstrating the APS and Defence values is essential in this role.
About Our Team
The External Workforce Reform Branch was established to embed enduring change to the way Defence interacts with and utilises the external workforce.
The team has a broad agenda focused on building a culture that ensures contracted support is only used where it provides the best value for the Australian taxpayer.
Our positive, collaborative, and supportive workplace culture is something we're proud of.
To be successful in this role, you must be team-orientated, with strong relationship building skills.
Experience in account management, procurement, contract management or business-to-business pre-sales is essential.
Strong communication and engagement skills, as well as a track record of working collaboratively with internal and external stakeholders, are also required.
Proactivity, research, analytic, and writing skills will also be useful in this role.
* Business-to-business sales and marketing expertise;
* Exceptional stakeholder management and customer service skills;
* Project coordination experience would be beneficial but not necessary;