* Join one of Australia's leading insurers
* 6 Month Temporary contract - Possibility of permanency or Extension!
* Full time hours
* Great workplace culture and excellent development opportunities
Our Client:
With a mission to become Australia’s leading insurer, our client delivers innovative products and solutions to protect their customers when it matters most. They offer a comprehensive range of products and services, underpinned by a culture of high performance and integrity.
Your new role:
You will manage a portfolio of claim files within the Settlements Claims department, providing direct support to third parties. This role focuses on delivering cost-effective and high-quality claims outcomes by building strong relationships with team members and both internal and external service providers.
Position Accountability's
* End-to-end management of a portfolio of third party direct liability files with efficiency's in accuracy and productivity.
* Clear decision making to achieve best cost and service outcomes.
* Clear and advanced understanding of liability, negligence, and road rules.
* Helping third parties into our network of repairers for the best claims outcome and experience.
* Supporting third parties through their claims journey through clear communication and customer service.
* Manage relationships, cost and timeliness with our network of repairers, suppliers, internal and external stakeholders.
* To follow settlement methodology ensuring company procedures and relevant legislation is adhered to.
* Application of Insurance Contracts Act, General Insurance Code of Practice and other regulatory and compliance obligations.
What you will bring to the role:
* Motor Claims, or related fields will be highly regarded.
* Demonstrated ability to work independently, with effective multitasking skills.
* Capacity to impact results and maintain strong relationships with both internal and external stakeholders.
* Highly professional and well-organised, providing proactive claims management that minimises claim cost. outcomes for the business.
* Passion and drive to deliver the best claims journey and outcome for our third parties.
* Confident decision making and adaptability.
* Strong customer service skills for effective written and verbal communications.
* High importance on accuracy and compliance with business process and compliance and regulatory obligations.
If this sounds like the perfect role for you, and you are looking for a fresh start in a motivated and energetic team, click on the APPLY NOW button or email an updated CV to brisbaneassessmentcentre@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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