About This Role
This is a fantastic opportunity to play a pivotal role in guiding clients through their building journey, from sales acceptance right through to handover.
Reporting to the Manager, you'll be responsible for managing multiple client files and ensuring a seamless, positive experience throughout the building process. You'll act as the key point of contact, ensuring all milestones are met and that communication remains clear, professional, and proactive.
* Coordinating client files to ensure timely and accurate progression.
* Preparing and lodging Permit and Council applications.
* Ensuring all building contract conditions are met.
* Maintaining professional communication with clients - face to face, verbal, and written.
* Recording accurate client information and documentation.
* Following up on finance approvals, deposits, and land settlements.
* Coordinating Developer Approvals to ensure deadlines are achieved.
* Conducting follow-up calls and providing consistent updates to clients.
Requirements
We are seeking someone with strong organisational skills, excellent communication skills, and the ability to manage multiple priorities. To be successful in this role, you will bring
* Experience in a similar role within construction, ideally investment homes
* Experience with permits and/or ClickHome is highly regarded
* Strong time management and problem-solving ability.
* Excellent interpersonal skills with the ability to build rapport quickly.
* Confidence in handling multiple tasks and client requirements simultaneously.
* High attention to detail and commitment to delivering outstanding client service.
Benefits
* Competitive salary package.
* Join an established builder with a strong pipeline of projects.
* Supportive and team-oriented work environment.
* Career development and professional growth opportunities.
If you're passionate about delivering exceptional customer experience and want to be part of a leading business in the residential construction industry, we'd love to hear from you.
About Brunel:
Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.
Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation.
Brunel is proud to be equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidates.
Do you have questions?
If you have any questions or would like to discuss the details of this role, please contact
Mae Berja on