Knowledge Management Specialist
The role entails capturing, structuring, and sharing knowledge across the organization to enhance decision-making and workflow efficiency. This is a dynamic position that requires effective communication and interpersonal skills.
Critical responsibilities include:
* Codifying knowledge by interviewing subject matter experts and creating comprehensive guides, manuals, and white papers.
* Designing and maintaining systems for storing, indexing, and retrieving knowledge to ensure accessibility and relevance.
* Promoting knowledge sharing through workshops, knowledge hubs, and internal communication strategies.
* Providing stakeholders with up-to-date information to support decision-making.
* Improving workflow efficiency by streamlining processes and reducing redundancies.
Additional requirements include proficiency in payroll software, MS Office (especially Excel), and excellent organizational skills.
This opportunity offers flexible work arrangements, career growth opportunities, and a collaborative team culture.
Ideal candidates will possess strong analytical and problem-solving abilities, as well as experience in knowledge management, information science, or organizational development.
Key Responsibilities:
* Develop and maintain knowledge management systems.
* Conduct research and interviews to capture institutional knowledge.
* Collaborate with stakeholders to design effective knowledge-sharing strategies.
* Ensure the accuracy and accessibility of stored knowledge.
Requirements:
* Diploma of Payroll Services or Bachelor's degree in Accounting, Finance, Business Administration, or related field.
* Minimum 2 years payroll experience.
* Proven experience in knowledge management, information science, or organizational development.
* Familiarity with knowledge management platforms and tools.
Benefits:
* Flexible remote working.
* Medical insurance.
* Continuous learning and development.
* Collaborative team culture.
* Career growth opportunities.