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Senior workforce coordinator

Benetas
Posted: 24 January
Offer description

* Gisborne & Macedon Regions, VIC, Australia

* Community Health and Care

* Permanent

* Closing on: Feb


What You Will Do

* Lead and support a team of Personal Care Workers (PCAs & Home Carers), ensuring they deliver consistent, high‑quality home care services.
* Build strong, positive team culture where staff feel valued, skilled and motivated.
* Manage workforce scheduling to ensure reliable service delivery for clients across the region.
* Identify and respond to risks, applying appropriate processes to reduce or resolve issues.
* Coach and mentor carers, supporting them to achieve great client outcomes.
* Communicate clearly with clients, carers, and stakeholders to ensure smooth coordination and service continuity.
* Use initiative, problem‑solve, and work effectively under pressure during times of change or workforce demand.


What We Offer

* $ Super + NFP Salary Packaging Salary packaging up to $18,550 per year – maximise your take‑home pay.
* Career progression across Benetas, including leadership pathways and cross‑department mobility.
* A supportive, respectful culture where achievements are recognised and celebrated.
* Paid training and ongoing development opportunities.
* Employee Assistance Program (EAP) and wellbeing support.


About You

* At least 2 years of people leadership experience.
* Experience working in Home Care or community‑based services (highly desirable).
* Confidence coaching and supporting carers to deliver excellent client care.
* Strong communication skills and ability to influence, guide and motivate teams.
* Ability to manage competing priorities, solve problems, and adapt quickly.
* Understanding of HR processes (essential).
* NDIS Worker Screening, and up‑to‑date Flu & COVID‑19 vaccinations (or willingness to obtain).


Why You'll Love Working With Us


Live your best work life in a supportive, people‑centred environment where your wellbeing, growth and contribution matter. With our values of Respect, Responsibility, Community and Spirit, we foster an inclusive workplace where you will feel genuinely appreciated and empowered to make a meaningful difference every day.


Interested in Applying?


We welcome applications from people of all backgrounds. Applications may be reviewed as they are received, so please apply early. Successful candidates will be required to complete mandatory screening checks.

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