Compass Group is a world leader in catering and support services. Our specialised and dedicated Business Transformation team, manage and deliver enterprise-wide transformational change programs in an agile and sustainable manner. We are currently looking for a Technical Writer, responsible for the creation of operating manuals and guides, developed through internal and external research, providing overall support to our transformational programs.
The Position
- Internal research through interviews, feedback gathering and liaison with Business SME's
- Develop high quality operational documents that will support business transformation change programs
- Research best practice, technologies, and innovative solutions from broader industry to develop innovative ideas for cost leadership and market differentiation.
- Present recommendations and business cases to internal stakeholders
- Execute an effective change and communication management roll-out
The Person
- Excellent written and verbal communication skills
- Experience in researching detailed topics and concisely compiling findings
- Experience interviewing SME's and stakeholders for information gathering and review of prepared material
- Proven capability to develop and deliver high quality documents that have been thoroughly researched and completed to an exceedingly high standard.
- Excellent stakeholder management skills
- A pragmatic approach to delivery and not a slave to methodology
The Benefits
This is a unique opportunity to work with senior level stakeholders throughout the entire business, fostering relationships at all levels for future development. You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;
- Immediate access to 100+ retail discounts accessible from your mobile
- Multiple salary packaging options to help your dollar go further
- Health and wellbeing employee benefits to help look after you
- Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.